We pride ourselves upon the satisfaction of our customers. We promise!
We accept returns and exchanges of Luxe Brand merchandise for any reason within 15 days of the purchase date. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 220 Brady Walk, Lawrenceville GA 30046.
To return your product, you should mail your product to: 220 Brady Walk, Lawrenceville GA 30046.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
|36||3-4||Extra Low Top Shoes|
|45||5-6||Low Top Shoes|
|54||7-8||Mid Top Shoes|
|63||9-10||High Top Shoes|